Anjian Specialized Medical (hereinafter referred to as "we" or "the Platform") places great importance on protecting users' personal information and privacy. This Privacy Policy is intended to explain how we collect, use, store, and protect your personal information. Please read this policy carefully and confirm that you understand its contents before using our services.
1. Information We Collect
During your use of the Platform, we may collect the following information:
- Basic Identity Information: such as name, gender, date of birth, contact details, ID number, etc.
- Health Information: such as medical records, examination reports, consultation history, allergy history, medication records (collected only with user authorization or when users fill in consultation details)
- Account Information: such as registered account, login credentials, and operation logs
- Device Information: such as browser type, IP address, device model, operating system, access time, etc.
2. How We Use Your Information
- To provide medical consultation and health management services
- To verify user identity and manage user accounts
- To provide customer support and improve services
- For disease research and statistical analysis (only after anonymization)
- For compliance with regulatory requirements
3. Information Sharing and Disclosure to Third Parties
We will not sell or rent your personal information to third parties. We only share your information under the following circumstances:
- With your explicit consent
- To refer you to partner medical institutions for diagnosis and treatment
- At the lawful request of judicial or regulatory authorities
- To protect the legitimate rights and interests of the Platform or its users within the limits of the law
4. Information Storage and Protection
- Your personal information will be securely encrypted and stored on servers located within China.
- We employ multiple security measures, including firewalls, encryption algorithms, and access controls, to prevent data leakage, damage, or unauthorized access.
- Unless otherwise required by law, we will retain your information for six months after account cancellation.
5. Your Rights
You have the following rights, which you may exercise at any time through our customer service hotline or platform settings:
- Access, modify, or delete your personal information
- Withdraw consent (which may affect the availability of certain services)
- Request that we stop using or sharing your information
- Cancel your account and request complete data deletion
6. Protection of Minors' Information
We do not provide services to minors under the age of 14. If you are a minor, please use our services under the supervision and with the consent of a guardian. We give special protection to minors’ information.
7. Policy Updates
We may update this policy from time to time. The updated version will be published on this page with the effective date clearly indicated. If significant changes are made, we will provide a prominent notice to inform you.